About 211

211 is a free and confidential service that easily connects you to the critical social and community support you need. Whether it’s access to housing services, mental health support, financial assistance, or programs for seniors, 211 is here to help all Durham residents. 

Available 24 hours a day, in more than 150 languages by phone, chat, text, and web, 211 makes it easy to quickly access the complex network of community and social services you need for your unique situation. 

Chat or Text with 211

Live chat and texting services are available Monday to Friday from 7 am to 9 pm ET (Saturday and Sunday 9 am to 5 pm). You can also call the 211 telephone service anytime or email gethelp@211ontario.ca. More information about 211 chat, text, and email service is available here


211 illuminates trends about community needs and unmet needs. Click here to learn about what we’re hearing across Durham Region.

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