Health/Mental Health and Addiction:

This is the listing of Mental Health and Addiction services in Durham Region. If you know of any additional services not listed below, please contact us with the information. Check back in on a regular basis for new information. Different organizations may need to follow specific criteria for services.

Mental Health and Addiction Services

  • DURHAM MENTAL HEALTH SERVICES PHONE IN AND VIRTUAL SUPPORTS Crisis Services:  To access this service, please call our C.A.L.L. (Crisis Access Linkage Line) at 905-666-0483 or toll-free at 1-800-742-1890

    Crisis staff will set up the videoconference with you when you call. This service is now offered daily – seven days a week – from 7:00 am to 11:00 pm.

  • COMMUNITY CARE DURHAM (CCD): Mental Health Supports COPE is a community mental health service offering emotional support to adults aged 16 and older, with emotional and/or mental health concerns

  • SALVATION ARMY: Contact the office for more information. Denise Handy – 905-723-7422 x224 or

  • TOGETHERALL: An anonymous community where members can support each other; access 24 hours a day, 365 days a year. Trained practitioners are available 24/7 to keep the community safe.


    • Primary Care Consult Service (Referral through Primary Care Provider Required): Family Physicians and Nurse Practitioners can schedule an appointment with an Ontario Shores’ psychiatrist for telephone advice.

    • Ontario Structured Psychotherapy Program: Adults with depression and anxiety-related conditions can access publicly funded, evidence-based, cognitive-behavioural therapy (CBT) and related approaches to help manage their conditions.

    • Prompt Care Clinic (Referrals are accepted from, family physicians, walk-in clinic physicians, psychiatrists and nurse practitioners): The Prompt Care Clinic at Ontario Shores provides care for individuals who require timely access to psychiatric services, but do not require an emergency department visit. A psychiatrist and/or nurse practitioner provides a clinical assessment for the purpose of providing diagnostic, and treatment recommendations that is sent back to the referral source.

  • BREAKING FREE ONLINE RECOVERY SUPPORT PROGRAM: Free, online support tool designed to help Ontarians ages 16 and up reduce or stop the use of over 70 substances, such as tobacco, alcohol and drugs, including opioids.

  • MINDBEACON DIGITAL THERAPY SERVICES AND ONLINE MENTAL HEALTH SUPPORTS: Virtual mental health therapy clinic that provides guided CBT programs, live sessions and in-person sessions and assessments with licenced professionals.

  • URGENT CARE DURHAMAn online and in-person Durham wide physician group providing mental health supports.

  • RAPID ACCESS TO ADDICTION MEDICINE (RAAM): RAAM clinics offer fast access to quality care for people living with alcohol and opioid-related addictions. Services included medical treatment and counselling services without a doctor’s referral.

  • DURHAM COUNSELLING WALK IN CLINIC (CAREA) (Self-Referral): The Durham Counselling Walk-in Clinic (DCWIC) is a free, confidential counselling “walk-in” clinic that provides services for children and youth ages 3 – 19 years and their families. Currently being delivered virtually, the clinic is run by a community collaborative and is staffed by providers from: Catholic Family Services, Lakeridge Health (Pinewood Centre), Carea Community Health Centre, Frontenac Youth Services, Family Services Durham, and Lakeridge Health – Child, Youth and Family Program. The clinic provides same day counselling and runs on a first come first served basis. People come to us for many different reasons including family issues, strategies for positive change, stress management, relationship challenges, parenting support, youth development, substance use concerns, etc.

Clinic Coordinator 289-509-0603 x 3203
Hours of Operation: Wednesdays from 11:00am-6:00pm (Last session will start 4:00pm)
The service takes approximately 2 hours

  • CATHOLIC FAMILY SERVICES SINGLE SESSION INTAKE PROCESS (Self-Referral): The agency’s intake process includes a screening and single session of therapy usually within a week of reaching out. Clients are screened for appropriateness for the service and are then booked for a single session of therapy (in person or virtual). Clients for whom it is clinically indicated are placed on the waiting list for ongoing psychotherapy. Any client can return to receive another booked single session every four weeks, or until their name comes up on the wait list.

If you are not able to book your screening online, please speak to the Client Care Navigator at 905-725-3513 ext. 110, and she will complete your booking with you.

If a referral has been completed through the Central Intake phone line, and our intake coordinator has invited you to our Quick Access Clinic, we are currently offering phone and virtual sessions. In-person support will be available on an appointment basis. Please contact (905) 579-1551 ext. 234. *MUST HAVE COMPLETED INTAKE* at Central Intake Services 1-888-454-6275.

  • CHIMO YOUTH AND FAMILY SERVICES, KINARK CHILD AND FAMILIY SERVICES AND FRONTENAC SERVICES (Self-Referral) have joined a new partnership with York Support Services Network (YSSN) to bring the community specialized crisis support for children, youth, and families. Children, youth, or parents can access crisis support with mental health clinicians trained specifically in issues of child/youth mental health.

Clients can speak with a crisis worker anytime the need arises. Toll-free number 1-855-310-COPE (2673) or (TTY) 1-866-323-7785.

  • WELLNESS TOGETHER CANADA (Self-Referral) is designed to be used on demand: you get to choose what you need, when you need it. Services range from basic wellness information to one-on-one sessions with a counsellor, to participating in a community of support.

  • “WHAT’S UP” WALK-IN CLINIC (Self-Referral): Operating virtually, serving individuals up to 30 years of age and their families who live in the GTA. Free virtual mental health counselling.

To be connected to a counsellor for a telephone or video session 1-866-585-6486 Monday to Friday 9am-7pm; Saturday 10am-4pm (last session at 3pm).