Homeless Support Hubs

Homeless support hubs provide many services including income and employment support, housing outreach, health services, etc, in one location to unsheltered individuals.

They are a way of  providing street outreach support and help people stay connected to available supports.

Winter poses significant risks for those without stable housing. Individuals experiencing homelessness, along with those who are unstably housed, are particularly vulnerable to cold-related illnesses.

To address this issue, the Durham Region collaborates with the Health Department and local homelessness support agencies to implement a Winter Warming Plan. This initiative aims to safeguard unsheltered residents during the winter months, protecting at-risk populations from conditions such as hypothermia, frostnip, frostbite, and trench foot, among other cold-related health concerns.

From December 1, 2024, to March 31, 2025, the Durham Region Health Department will issue Extreme Cold Weather Alerts when temperatures are predicted to drop to -15 degrees Celsius or below, and/or when wind chill factors are expected to reach -20 degrees Celsius or colder. During these alerts, all housing-focused emergency shelters will enhance their services by providing additional mats, cots, and safe, warm spaces. This may include the use of hotel accommodations if necessary, ensuring that no individual is turned away from sheltering from the harsh elements. Shelters will also be open during the day to provide warmth and refuge for those in need.

Additionally, the Durham Region Outreach Team offers transportation support for residents requiring assistance in accessing shelters or warming locations.

Our community is committed to promoting the health and safety of every resident, which encompasses offering warmth and shelter throughout the coldest months.

Call 311 extension 5510 to access the Homeless Help Line
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Call 311 ext. 5510 to contact the Region of Durham's Homelessness Outreach Program

If There Is An Emergency Please Call 911
If There Is An Emergency Please Call 911